Unified Messaging

    Product Overview
    Unified Messaging
    The Avaya Unified Messaging platform provides call answering, voice messaging, and speech capabilities.
    FEATURES
    • Increase customer satisfaction
      Mobile and remote workers can access voice and fax messages anytime, anywhere. This productivity boost and quick, effective collaboration spans the enterprise, helping you improve service, revenue, and customer sat scores.
       
      Serve multiple locations
      Use a single messaging system to serve subscribers at multiple locations. This capability improves interoperability with third-party PBXs and heterogeneous dial plans.
       
      Protect your investments
      Integration with existing messaging systems lets you get maximum value from your investments.
       
      Reduce total cost of ownership
      Server consolidation and integration with switches from Avaya and other vendors let you lower maintenance and hardware costs.
       
      For hospitality businesses, improve efficiencies
      In the hospitality industry, provide a comprehensive, simple-to-use messaging solution for both guests and staff. Our advanced communications features can boost overall guest satisfaction as well as operational efficiency.
    Description
    Designed for single- or multi-site enterprises, Avaya’s powerful standards-based, IP unified messaging portfolio provides features like call answering, voice messaging, and speech capabilities.
     
    Unified Messaging comprises four products: Avaya Aura™ Messaging, Avaya Modular Messaging, Avaya CallPilot™, and Avaya Hospitality Messaging Server—each supporting specific business and end user needs.

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