Home > News & Events > NACR in the News
NACR in the News
For the latest information about NACR, including our customer successes, recognition awarded or quarterly results, click on the links below.
NACR Helps City of Houston Municipal Courts Better Serve Citizens
Eagan, MN, August 26, 2010 — For the City of Houston, Texas’ Municipal Courts Administration Department, providing better service to citizen-customers and improving efficiency was as simple as partnering with communications expert NACR (North American Communications Resource, Inc.). The result is the enhancement of the city’s One Call Solution Center, which provides callers with 24-hour access to court information via Interactive Voice Response (IVR). More>
NACR Enhances Collaboration with More Video Conferencing Options and Specialized Support
Eagan, MN, August 13, 2010 — Seven-time Avaya BusinessPartner of the Year and communications expert NACR (North American Communications Resource, Inc.) has expanded its solutions portfolio and appointed a dedicated team to support the growing demand for unified communications (UC) with integrated video conferencing. More>
NACR Joins NASTD, Sponsors Annual Conference and Showcase for Information Technology Professionals in State Government
Eagan, MN, August 09, 2010 — As a new corporate member of the National Association of State Technology Directors (NASTD), seven-time Avaya BusinessPartner of the Year and communications expert NACR will be a Bronze Sponsor of the NASTD’s 33rd Annual Conference and Technology Showcase, August 28-September 2 in Portland, OR. The NASTD is an organization committed to advancing the effective use of Information Technology (IT) to facilitate operational efficiencies in state government. More>
NACR Expands Customer Training Facilities, Portfolio, and Expertise
Eagan, MN, July 28, 2010 — Seven-time Avaya BusinessPartner of the Year NACR (North American Communications Resource, Inc.) recently expanded the training capabilities available to its customers through the NACR Center of Excellence for Learning and Development (COE). More>
Empire Technologies Now NorthEast Region of NACR
Eagan, MN, July 15, 2010 — Completing its integration with seven-time Avaya BusinessPartner of the Year NACR (North American Communications Resource, Inc.), Eatontown, NJ-based Empire Technologies is now officially the Northeast Regional office of NACR. As such, the former Empire will serve a geographic region stretching from Maine to Washington, DC, as well as its existing customers both regionally and across the United States. More>
NACR Announces New Accreditations in Support of Avaya Integrated Roadmap
Eagan, MN, July 13, 2010 — NACR (North American Communications Resource, Inc.) today announced it has earned full accreditations to provide sales and services for the Avaya Integrated Roadmap and the Nortel Enterprise Solutions (NES) products that are now part of its multivendor portfolio. More>
NACR Welcomes Malahy as Sales Director
Eagan, MN, June 7, 2010 — Seven-time Avaya BusinessPartner of the Year and communications expert NACR (North American Communications Resource, Inc.) is pleased to announce that Michael Malahy has joined the company’s Central Region as Sales Director for Wisconsin and Iowa. He is based in Waukesha, WI. More>>
ConvergeOne Focuses Voice and Data Operations, Names New Vice Presidents
Eagan, MN June 3, 2010 - ConvergeOne, LLC, one of the largest independent Value Added Solutions Providers (VASP) in the United States. has realigned its voice and data businesses under its operating companies NACR (North American Communications Resources) and S1 IT Solutions, respectively. John McKenna, CEO of ConvergeOne, made the announcement. More>>
NACR Offers Free Cost Analysis with Carrier Services
Eagan, MN, May 26, 2010 — To help customers reduce carrier costs and optimize quality, seven-time Avaya BusinessPartner of the Year and communications expert NACR (North American Communications Resource, Inc.) now offers Carrier Services including a free cost analysis for everything from local and long distance voice services to data networking and cellular optimization. More>>
NACR Earns Partner Honors at Catalyst Telecom Conference
Eagan, MN, May 17, 2010 — Seven-time Avaya BusinessPartner of the Year and communication solution expert NACR (North American Communications Resource, Inc.) has again received recognition in the industry, winning two major sales awards at the Catalyst Telecom North America Partner Conference held May 11-13, 2010, in Myrtle Beach, SC. More>>
NACR Promotes Garlich to Southern Regional VP
Eagan, MN, May 17, 2010 — Seven-time Avaya BusinessPartner of the Year and communications expert NACR (North American Communications Resource, Inc.) is pleased to announce that David Garlich has been promoted to Vice President of the company’s Southern Region. He was previously Sales Director for the region. More>>
NACR Reports 18%+ Growth in 1Q 2010
Eagan, MN, May 4, 2010 - Continuing a company trend, communications expert NACR (North American Communications Resource, Inc.) announced that it achieved 18.1% growth in sales for the first quarter of 2010 compared with the same period in 2009. NACR is an operating company of ConvergeOne, LLC, one of the largest Value Added Solutions Providers (VASP) in the United States. More>>
NACR Leads in SIP Adoption, Expertise
Eagan, MN, April 28, 2010 — For businesses making the move to Session Initiation Protocol (SIP) for multimedia communications, NACR (North American Communications Resource, Inc.) leads the way in providing expert support for implementation of SIP architecture and applications. More>>
NACR Featured at Wisconsin Avaya Users Group Conference
Eagan, MN, April 27, 2010 — NACR (North American Communications Resource, Inc.) is inviting customers to visit them at booth #1 where the company is a featured participant at the 2010 Annual Wisconsin Avaya Users Group (WAUG) State Conference, May 13-14 at the Chula Vista Resort in Wisconsin Dells, WI. More>>
NACR Enhances Productivity with Advanced Messaging
Eagan, MN, April 21, 2010 — Communications expert NACR (North American Communications Resource, Inc.) doesn’t just talk to customers about the productivity benefits of messaging. The company lives and breathes the benefits through its own implementation of an Avaya Modular Messaging solution. More>
NACR Puts Words into Action with Company-Wide Avaya Unified Communications
Eagan, MN, April 14, 2010 — For communications expert NACR (North American Communications Resource, Inc.), using the same solutions that it sells to customers has proven to be a smart and successful strategy for enhancing company-wide productivity, collaboration, and service levels. More>
NACR Platinum Sponsor of Global Connect 2010
Eagan, MN, March 23, 2010 - NACR (North American Communications Resource, Inc.) will be a major sponsor of Global Connect 2010, the first conference to bring together three of the communications industry’s largest user communities in a single international event. The conference will be held April 18-22 at the Denver Convention Center in Denver, CO. More>
NACR and S1 Merge Voice Operations, Strengthen One-Source Sales and Support
Eagan, MN, March 17, 2010 - Seven-time Avaya BusinessPartner of the Year NACR (North American Communications Resource, Inc.) and S1 IT Solutions are joining forces by merging S1's voice operations into NACR. Both are operating companies of ConvergeOne, LLC, one of the largest Value Added Solutions Providers (VASP) in the United States. More>
NACR Adds New Sales and Design Expertise to Support Avaya Integrated Roadmap
Eagan, MN, March 2, 2010 - NACR (North American Communications Resource, Inc.) today announced that it has added new product sales and design capabilities to support the combined Avaya Integrated Roadmap, starting with the Avaya BCM and Communication Server 1000 R6 (CS1000). Both products were recently added to the Avaya portfolio following the company’s acquisition of Nortel Enterprise Solutions. More>
NACR Recognizes Parter Loyalty at Annual Conference
Eagan, MN, March 1, 2010 — Seven-time Avaya BusinessPartner of the Year NACR (North American Communications Resource, Inc.) honored nine of its most valued partners with a special Loyalty Appreciation Luncheon during its recent sales conference. More>
ConvergeOne Acquires Empire Technologies
Eagan, MN, December 31, 2009 — ConvergeOne, LLC, one of the largest independent Value Added Solutions Providers (VASPs) in the United States, has expanded its operating companies with the acquisition of Empire Technologies, an Avaya Platinum BusinessPartner based in Eatontown, NJ. More>
NACR Welcomes Sales Leader to Northern California Market
Eagan, MN, September 23, 2009 - NACR (North American Communications Resource, Inc.), the largest Avaya BusinessPartner, is pleased to announce the appointment of Cindy Morgan as Northern California Sales Director effective October 1, 2009. More>>
Free NACR Road Show to Help Businesses Prepare for Growth
Eagan, MN August 11, 2009 NACR (North American Communications Resource, Inc.), an Avaya Platinum BusinessPartner and seven-time Avaya BusinessPartner of the Year, is kicking off the fall sessions of its nationwide road show designed to help businesses implement smart strategies for growth with economic optimism on the rise. More>>
NACR Introduces Comprehensive Monitoring Service for Multi-Vendor Communications Networks
Eagan, MN August 5, 2009 - NACR (North American Communications Resource, Inc.) an Avaya Platinum Business Partner and seven-time BusinessPartner of the Year, is pleased to announce the nationwide launch of ConvergeOne Vision, a comprehensive 24x7 monitoring and support service for multi-vendor converged IP networks. More>>
NACR Reaches Out to Nortel Customers to Provide Seamless Service and Support
Eagan, MN July 20, 2009 - With the proposed acquisition of Nortel’s enterprise solutions business by Avaya, Inc., NACR (North American Communications Resource, Inc.) is reaching out to Nortel customers throughout the United States to ensure that they experience continuity of service and support moving forward. More>>
NACR Software Specialist Earns Highest Honors from Avaya Users
Eagan, MN June 12, 2009 - NACR (North American Communications Resource, Inc.) is pleased to announce that Senior Software Specialist Ed Harrington has received the Service Excellence Award for 2009 from the International Alliance of Avaya Users (InAAU), the official organization of Avaya Customers (www.inaau.org). More>>
NACR Earns Sales Leadership Honors at Catalyst Conference
Eagan, MN, May 29, 2009 - NACR (North American Communications Resource, Inc.) has again been recognized for its leadership in converged communications, winning two major sales awards at the Catalyst Telecom Partner Conference, 2009, held May 20-22 in Myrtle Beach, SC. More>
NACR The First to Offer Avaya Enterprise IP Curriculum
Eagan, MN, April 15, 2009 — NACR (North American Communications Resource, Inc.) has become the first Value Added Solutions Provider in North America to qualify as an Avaya Authorized Learning Partner and offer customers the Avaya-authorized training curriculum for enterprise IP telephony. more>>
Free NACR Road Show to Help Businesses - Build Communications Skills and Competitive Edge
Eagan, MN, March 23, 2009 — NACR (North American Communications Resource, Inc.), an Avaya Platinum BusinessPartner and seven-time Avaya BusinessPartner of the Year, is launching a nationwide road show to help businesses cope with today’s economy while building a communications strategy that will help them remain competitive into the future. more>>
NACR Achieves Avaya Services Delivery Specialist Certification
Eagan, MN, February 27, 2009 — NACR (North American Communications Resource, Inc.), an Avaya Platinum BusinessPartner and seven-time Avaya BusinessPartner of the Year, has been recognized for the outstanding quality of its services support, achieving Services Delivery Specialist (SDS) certification from Avaya, a leading global provider of business communications systems, software, and services. more>>